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Hi Chris,
Shri’s been in touch and I’ve given access. Thanks!
Cheers,
MichaelAll my Customizer options are blank, too. I’m using Complete Pro. Tried clearing cache and different browsers, no luck. Ideas, please?
Just confirmed it’s broken on four of my client sites. 🙁
Please help!
Thank you,
MichaelActually, it’s still a problem. What we’ve learned is that since this WordPress installation is not in the server’s root directory but in a folder, the customize.php routine doesn’t seem to know what to do with the Front page. It displays a “[site-name] redirected you too many times” error. It makes it impossible to preview changes to the Front page in the preview window. Can you fix this or offer a suggestion apart from reinstalling in the root folder? The client’s IT people won’t allow it. Thank you for your help and insight!
Cheers,
MichaelHi,
Never mind. I figured it out. It was the .htaccess file. It had been changed and I recreated a new one to work with the sub-folder installation. Thank you!
Cheers,
MichaelGood question! Can this be done with Complete Pro?
Cheers,
MichaelAny news on this, please? I’ll provide access to your team again if you want to look at it. Just let me know Thank you!
Hi Dave,
It was working fine for well over a year. This problem started at around the time of the upgrade. Any suggestions on how to fix it? The site admin will not allow an installation in the root folder.
Thank you for your response!
Cheers,
MichaelAmazingly helpful, reliable, and trustworthy support! I am truly delighted with the friendly, prompt responses and knowledgeable replies. Kudos to your SKT team!
That works! Thank you very much for your usual prompt help. 🙂
Cheers,
MichaelIt looks awesome! Thank you very much for your help — you folks are amazing! 🙂
Kind regards,
MichaelIt looks like you were able to upgrade. Is that correct? If so, thank you *very* much for your help!
Were there any challenges or problems in doing so?
Cheers,
MichaelHi Dave,
As I had mentioned in my previous message, this is no longer a problem. Let’s close the topic. I need your help or guidance to manually upgrading the same site to Complete 1.1. I’ll open a new ticket for that.
Thank you,
MichaelHi Shri,
This is no longer a problem, but I can certainly use your help to upgrade this same site to the Complete 1.1. I tried it and lost all my customisation, widgets, etc. and had to revert to 1.0. The site is www.xcountry.tv. Can I add you as an admin and let you take a look? If so, just let me know your email. Thank you!
Kind regards,
Michael
