Unable to make any change to IT Pro

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  • August 25, 2015 at 7:11 pm #10598
    Jane RandelJane Randel
    Member
    • Topics: 3
    • Replies: 4
    • Total: 7
    Member since: August 24, 2015

    I purchased and installed IT Pro and am unable to make it work. The non-pro version works fine but all changes that I make while using the pro version do not happen. No menu, none of my pages or graphic content appear.

    August 26, 2015 at 7:19 am #10624
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Hi,

    Kindly check Appearance>Theme Options and not Appearance>Customize.

    Also kindly check documentation here: http://sktthemesdemo.net/documentation/itconsultant_documentation/

    Regards,
    Shri

    August 26, 2015 at 1:27 pm #10632
    Jane RandelJane Randel
    Member
    • Topics: 3
    • Replies: 4
    • Total: 7
    Member since: August 24, 2015

     
    Thank you for your reply. I now see the problem. I am using WordPress through GoDaddy and the option “Appearance>Theme Options” is not on my menu as it is on my other WordPress sites. Is there a way around this? The theme is not usable without this control.
     

    August 26, 2015 at 1:58 pm #10633
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Hi,

    Kindly send us email: [email protected] with your WordPress admin details and url of the website.

    We will see how and why your site doesn’t show Appearance>Theme Options.

    Regards,
    Shri

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