Unable to download

Home Forums I Am One Support Unable to download

This topic contains 22 replies, has 10 voices, and was last updated by  SKT Themes 10 months, 2 weeks ago.

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
    Posts
  • #11594

    David Mason
    Member
    • Topics: 0
    • Replies: 0
    • Total: 0
    Member since: September 13, 2015

    Hello – i purchased this theme a few days ago and am just now getting around to implementing. Upon clicking on the download link, I receive a message that it has expired, even though it says “2 downloads remaining”. Please advise.

     

    #11601

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6147
    • Total: 6149
    Member since: June 12, 2013

    Hi,

    Given you re-access to the theme.

    Regards,
    Shri

    #13227

    Mark Felker
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: October 19, 2015

    YES, I am experiencing the same situation with a theme I recently purchased.

    Order #7283

    mafelker@aol.com

    #13234

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6147
    • Total: 6149
    Member since: June 12, 2013

    Hi Mark,

    Sorry about the same. Downloads expire in 5-7 days time. I have given you access to the theme again.

    Regards,
    Shri

    #17864

    Pauline
    Member
    • Topics: 0
    • Replies: 2
    • Total: 2
    Member since: December 31, 2015

    Hi there,

    Same for me #10124

    Regards
    Hans

    #17866

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6147
    • Total: 6149
    Member since: June 12, 2013

    Replied via email as well given you re-access.

    Regards,
    Shri

    #17876

    Pauline
    Member
    • Topics: 0
    • Replies: 2
    • Total: 2
    Member since: December 31, 2015

    Indeed.
    Thank you very much.
    Hans

    #22702

    josh
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: February 8, 2016

    Your order has been received and is now being processed. Your order details are shown below for your reference:

    Order #12424
    Product Quantity
    Restro

    there is no download link.
    Please send the download link.

    #22761

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6147
    • Total: 6149
    Member since: June 12, 2013

    Hi,

    Your order shows pending. You have sent us an echeck. Kindly wait for the echeque to pass which takes around 5-10 days i suppose.

    Regards,
    Shri

    #24159

    Brian Mills
    Member
    • Topics: 4
    • Replies: 7
    • Total: 11
    Member since: June 25, 2015

    I’m having a similar issue with SKT-White-Pro:
    SKT151228-2326-43190

    It also does not show in my previous purchases.

    Thank you,
    Brian

    #24198

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6147
    • Total: 6149
    Member since: June 12, 2013

    Hi Brian,

    Sorry about the same. Your order went through on 28th December when our hosting was down for 4 days straight. Gave us a lot of headache that time.

    We have shifted to a better hosting which has guarantee on uptimes.

    In the meanwhile i have processed your order and you should be able to see your order now in your account area.

    Thanks for your purchase.

    Regards,
    Shri

    #27704

    Jordi
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: December 14, 2015

    I am experiencing the same situation with a theme I recently purchased.

    Order #9575

    info@plug-it.eu

    #27718

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6147
    • Total: 6149
    Member since: June 12, 2013

    Hi,

    It should show up on your order page now and also you should be able to download it.

    Regards,
    Shri

    #28470

    kim
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: March 10, 2016

    I have same situation too.

    Order #13797

    Regards,
    Kim

    #28472

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6147
    • Total: 6149
    Member since: June 12, 2013

    Hi Kim,

    Given re-access to the theme.

    Regards,
    Shri

Viewing 15 posts - 1 through 15 (of 23 total)

The topic ‘Unable to download’ is closed to new replies.