Top Three Column Services Boxes not shown in fullscreen & windows 10

[Corinna]

Hi,

I ´m using the wunderfull theme SKT Yogi pro. Unfortunately, the Top Three Column Services Boxes does not work in the full-screen mode in windows 10. It is independently what browser i use.

When i reduce the window, it workes.

Could you please check this problem? This is the website: http://praxis-riedel.net/.

If you have any questions, do not hestitate to contact me.

Thank you.

[Sonnal S Sinha]

Hi Corinna,

Your website is in under construction mode.

Regards,
Brad

[Corinna]

Hi Brad, sorry, now it is open. Regards,

Corinna

[Sonnal S Sinha]

Can you send us the screenshot?

[Corinna]

Yes. Where should i send it to?

[Corinna]

[Sonnal S Sinha]

Hi,

Animation has to be disabled because without scrolling there is no animation and the below sections remain hidden.

Kindly refer to this forum post on how to disable animation: https://www.sktthemes.org/forums/topic/home-page-responsive-display/

In case you are unable to disable animation on your own kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact.

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Corinna]

Hi, thank you – but the problem is not that without scrolling there is not animation. The problem is that when displaying the site in fullscreen, even if scrolling, the animation does not work and the boxes are not shown. The issue is not limited to Win10 by the way, but can be reproduced on Win7, Mac or Linux. On all browsers

[Sonnal S Sinha]

Hi Corina,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Sonnal S Sinha]

Hi Corina,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Sonnal S Sinha]

Hi Corina,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Corinna]

Hi, I send the requested WP Admin login to /contact.

Thanks!

Regards,

Corinna

[Sonnal S Sinha]

Hi Corinna,

We need to change the code in js/custom.js file. It seems that you can not give us the full permission of the site like plugins installation.

Kindly give us full access or send us FTP details via email.

Regards,
Brad

[Corinna]

Hi, I send it to you via E-Mail.

I´m just wodering, why you don fix it in all themes. Or is it a problem only on my site?
Regards,

Corinna

[Sonnal S Sinha]

Hi Corinna,

FTP details are not working. Kindly re-send us correct FTP details.

Regards,
Brad

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