There is a problem in the iPad

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This topic contains 13 replies, has 2 voices, and was last updated by  SKT Themes 2 years, 10 months ago.

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  • #7859

    Yuhki Endoh
    Member
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    Member since: February 24, 2015

    In the iPad, you can not tap the images arranged on the top page.
    Does it this can be solved?

    The iPhone, with animation when you tap, you can jump to the desired page by tapping in a state of change, you can not tap the iPad.

    Since you are buying the theme, I hope as soon as possible modifications.

    #7861

    Yuhki Endoh
    Member
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    Member since: February 24, 2015

    Portfolio of Portfolio Block is operational, only the top page does not operate.

    #7866

    SKT Themes
    Keymaster
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    Member since: June 12, 2013

    Which theme? Photodock?

    #7868

    Yuhki Endoh
    Member
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    Member since: February 24, 2015

    Yes
    In the case of iPad, a very small area that you can tap.

    #7869

    Yuhki Endoh
    Member
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    Member since: February 24, 2015

    Please look so took to video

    #7872

    Yuhki Endoh
    Member
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    Member since: February 24, 2015

    iPhone also can not tap when the screen on its side.

    #7873

    SKT Themes
    Keymaster
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    Member since: June 12, 2013

    Understood. Give me time till Monday and will solve it for you.

    Thanks for the video.

    Regards,
    Shri

    #8013

    SKT Themes
    Keymaster
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    Member since: June 12, 2013

    Solved the issue. Given you re-access to the theme till 30th June. Kindly download the theme from here:
    sktthemes.net/my-account/ (use forgot password in case you forgot)

    Theme Instructions after download:

    Kindly visit Appearance>Themes>Activate some other theme for the time being.

    Then click on old Pro theme and delete it. Don’t worry deleting the theme doesn’t delete its settings at all.

    Then visit Appearance>Themes>Add New and upload the zip you just downloaded of the new theme.

    And Activate.

    That’s it. Hope you enjoy the updated latest theme.

    Regards,
    Shri

    #8101

    Yuhki Endoh
    Member
    • Topics: 1
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    Member since: February 24, 2015

    Thank you for the work of FIX.

    when you have the iPad to the side and can not tap.
    iPhone okay.
    iPad and iPad mini can not tap.

    Please be resolved by looking for the cause.

    #8104

    SKT Themes
    Keymaster
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    Member since: June 12, 2013

    Can you tell us the resolution of iPad? is it 1024 when in landscape mode?

    Regards,
    Shri

    #8127

    Yuhki Endoh
    Member
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    Member since: February 24, 2015

    yes
    upload the video later

    #8151

    SKT Themes
    Keymaster
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    Member since: June 12, 2013

    Fixed it. Kindly re-download. Have given you access. Instructions after download remain same.

    Regards,
    Shri

    #8236

    Yuhki Endoh
    Member
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    Member since: February 24, 2015

    Thank you so much !

    #8279

    SKT Themes
    Keymaster
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    Member since: June 12, 2013

    🙂

    Regards,
    Shri

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