Theme update issues…

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This topic contains 2 replies, has 2 voices, and was last updated by  SKT Themes 5 months ago.

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  • #90788

    Marlou .
    Member
    • Topics: 14
    • Replies: 35
    • Total: 49
    Member since: December 10, 2015

    Hi,

    After you performed a theme update today, all settings went back to default… Not what I paid for!
    Can you please, please, please restore the old settings??? The website looks horrible now and I don’t remember all the changes/settings/adjustments/etc we did 3 years ago. I just want it back to normal asap.

    the website is: saudadesdeportugal.nl

    #90792

    Marlou .
    Member
    • Topics: 14
    • Replies: 35
    • Total: 49
    Member since: December 10, 2015

    Sorry, I’m a bit stressed out about the situation…

    Will it work if I have my hosting restore the website to a point before the theme update? And then ask you to adjust the theme again (but with all settings in place)?

    #92460

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6163
    • Total: 6165
    Member since: June 12, 2013

    This was taken care of.

    Regards,
    Shri

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