Theme problems on mobile devices

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Viewing 15 posts - 1 through 15 (of 32 total)
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  • #33049
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    We have two problems with SKT Photo World Pro Theme 2.0 on mobile devices:

    – Homepage slider thumb-tray is missing.
    – All background pictures are distorted.

    #33165
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30633
    • Total: 30633
    Member since: August 16, 2013

    Hi Michael,

    Kindly show us your website URL.

    Regards,
    Brad

    #33319
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    Hi Brad,

    I already sent a couple of emails with the URL regarding my other topics (https://www.sktthemes.org/forums/topic/width-of-homepage-slider-thumb-tray/#post-32281 and https://www.sktthemes.org/forums/topic/theme-problems-due-to-update-of-wordpress-4-5-1/#post-32253) as I don’t want to publish the URL here.

    Regards,
    Michael

    #33419
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30633
    • Total: 30633
    Member since: August 16, 2013

    Okay then send us via website URL via email: sktthemes.net/contact

    Please understand we get 451 emails daily and 50+ support forum requests daily.

    Regards,
    Brad

    #46998
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    Any solution to solve my problems after four months? Otherwise I would like a refund for my order #11610 on January 29, 2016 of $39.00.

    Problems:

    – Homepage slider thumb-tray is missing on mobile devices.
    – Background pictures are distorted / not responsive.

    Thanks.

    Best regards,
    Michael

    #47028
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30633
    • Total: 30633
    Member since: August 16, 2013

    Hi Micheal,

    Kindly go to Appearance>>Theme Option>>Basic Setting>>Custom CSS Box

    Add this code there:

    @media screen and (max-width:767px) {
    #thumb-tray { display:block !important;}
    }

    @media screen and (max-width:479px) {
    #supersized li { width:220% !important;}
    }

    Regards,
    Brad

    #47032
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    Hi Brad,

    thanks for helping me.

    I still have the problem that the thumb-tray has an extended empty space between the last thumb and the end of the slider.

    Regards,
    Michael

    #47047
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30633
    • Total: 30633
    Member since: August 16, 2013

    Hi Michael,

    Kindly upload the screenshot on imgur.com and share here.

    Regards,
    Brad

    #47049
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    http://imgur.com/a/QV2Vd

    #47056
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30633
    • Total: 30633
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance>>Theme Options>>Layout Settings>>Custom CSS Box:

    Add this code there:

    ul#thumb-list { width:auto !important;}
    #thumb-tray { display: table !important; left: 0 !important; margin: auto !important; right: 0 !important; width: auto !important;}

    Regards,
    Brad

    #47066
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    Hi Brad,

    Thanks, but this looks horrible.

    http://imgur.com/a/wv4Sn

    Regards,
    Petra

    #47067
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    My CSS code:

    ul#thumb-list li img, ul#thumb-list li{width:auto;}

    #thumb-tray{ position:fixed; z-index:3; bottom:0; left:0; height:130px; width:93%; overflow:hidden; text-align:center; margin-left:4%; text-align:center;}

    #47099
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    Please let me know what to change within my CSS code.

    Thanks.

    #47108
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Hi Michael,

    It is shown the thumbnail last spacing as shown in the demo which we cannot remove as the script itself has this by default.

    Regards,
    Shri

    #47127
    MichaelMichael
    Member
    • Topics: 4
    • Replies: 36
    • Total: 40
    Member since: January 29, 2016

    Hi Shri,

    Do you want to tell me that I have to live with that huge gap? That doesn’t look right …

    Regards,
    Petra

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