Theme installation and upload problems

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This topic contains 41 replies, has 17 voices, and was last updated by  SKT Themes 2 years, 6 months ago.

Viewing 15 posts - 16 through 30 (of 42 total)
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  • #2170

    obréjan philippe
    Member
    • Topics: 0
    • Replies: 5
    • Total: 5
    Member since: September 28, 2014

    merci beaucoup, comment faites vous?

    #2206

    Anthony Proulx
    Member
    • Topics: 0
    • Replies: 2
    • Total: 2
    Member since: October 21, 2014

    When I tried to install via add theme in wp, I get “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

    #2210

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 5709
    • Total: 5711
    Member since: June 12, 2013

    Hi,

    Its a php.ini problem. Kindly contact host and ask them to increase your max upload filesize to above 10mb.

    Regards,
    Shri

    #2226

    Ahnaf Hossain
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: October 22, 2014

    Hello,

    on my website the theme doesnt show properly. http://www.rnofinancial.com.au

    I have followed the document but still could not fix it. Can someone help me please.

    I have already send a email to support ( 3 days ago)  but havent receive any ans.

     

    Please help.

    #2233

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 5709
    • Total: 5711
    Member since: June 12, 2013

    Hi,

    Sure. Send us WordPress admin details as well as FTP details via email at support@sktthemes.com

    Please note we are during our Diwali vacation and will be back from 28th hence the delay in reply. We will surely install your theme on Tuesday i.e 28th. Send us the details as stated above.

    Regards,
    Shri

    #2278

    Anthony Proulx
    Member
    • Topics: 0
    • Replies: 2
    • Total: 2
    Member since: October 21, 2014

    When I activate this theme, my pages comes up completely in one big column, the slider photos are all at the bottom and not sliding at all. The main navigation’s font is all funky and you cant event read the links… I had to deactivate it because it wasn’t working, so sending you a link really wouldn’t do much good because I can’t leave it live.. yet.

     

    Thanks!
    Ase

    #2284

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 5709
    • Total: 5711
    Member since: June 12, 2013

    Hi Ase,

    Not sure why SKT Full Width PRO will appear like this. Just set up a coming soon or maintenance plugin and it shouldn’t show the site in front end but only after login.

    Send us WordPress admin details via email: support@sktthemes.com

    And we will check what is the problem.

    Regards,
    Shri

    #2316

    Olivia Bryant
    Member
    • Topics: 0
    • Replies: 2
    • Total: 2
    Member since: October 12, 2014

    Hi, I was wondering why my theme looks different on my website than it does on your demo theme.

    For instance the slider you have isn’t like the slider that’s shown on my website. Is this because i’m not a premium customer?

    My website is: webuyorsellhouses.com

    #2331

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 5709
    • Total: 5711
    Member since: June 12, 2013

    Hi,

    We have given you re-access to the theme download. Download the updated theme again by going to: sktthemes.net/my-account/

    use your email id and password (use forgot password if you have forgotten the password).

    And then download the updated theme which looks exactly like the demo.

    Regards,
    Shri

    #2340

    Rodrigo Santos
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: October 30, 2014

    Hi!

    I bought the Blend It theme and when I uploaded it, I received a message saying that the theme is missing the style sheet style.css

    How to proceed?

    #2341

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 5709
    • Total: 5711
    Member since: June 12, 2013

    We have free installation service just send us WordPress admin details and ftp details and we will install the theme with demo content for you.

    Or else you can extract the zip and upload themes, uploads, plugin etc and set up demo content using MySQL or XML file.

    In case you can’t do it on your own we have offered to do the same. Send us details via email at: support@sktthemes.com

    Regards,
    Shri

    #2484

    Peter Xanthakos
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: November 13, 2014

    Hi – I’m trying to upload the fullwidth pro theme (from the download I was sent) and I keep receiving the following error: The uploaded file exceeds the upload_max_filesize directive in php.ini.

     

    #2488

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 5709
    • Total: 5711
    Member since: June 12, 2013

    Hi,

    Its problem of hosting. Kindly call them to increase upload size to 5mb. Or else via ftp you can extract the zip and then upload the theme in wp-content/themes/ folder.

    Regards,
    Shri

    #2825

    Jack Kershaw
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: December 9, 2014

    I cant find dummy content in my theme?

    #2840

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 5709
    • Total: 5711
    Member since: June 12, 2013

    Hi,

    Here it is: https://slack-files.com/T02T6CHHY-F035E4DUP-fc4dc1

    You can download the file or copy paste the content in an .xml file

    Let us know for any other problems.

    Regards,
    Shri

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