theme I am One contact form

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This topic contains 7 replies, has 2 voices, and was last updated by  Forum Moderator 9 months, 4 weeks ago.

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  • #87811

    ABDELAZIZ
    Member
    • Topics: 9
    • Replies: 30
    • Total: 39
    Member since: April 25, 2017

    Hi
    Am using the theme “i am one pro” for my website “http://webdesign.zuliliweb.com”, i have a problem, when somebody fill up and send the message through the form, it confirms with a thank you message but in links to an unknown page (http://webdesign.zuliliweb.com/#contactform_main), if the user refresh the page it will submit again the same form. Can you please fix the target (or show me where the code for the form is) after the form is submitted? i want it to point to top of the page.

    aziz
    thanks,

    #87820

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 17682
    • Total: 17682
    Member since: August 16, 2013

    Hi,

    Kindly edit iamonepro/inc/custom-functions.php go to line number 559, here you will get contact form code.

    Regards,
    Dave

    #87934

    ABDELAZIZ
    Member
    • Topics: 9
    • Replies: 30
    • Total: 39
    Member since: April 25, 2017

    Hi Dave,

    I opened the file but I couldn’t figure out how to redirect to avoid re-submitting when page is refreshed.
    Can you please have a look and see if you can do something?

    Message pop-up when F5 pressed : The page that you’re looking for used information that you entered. Returning to that page might cause any action you took to be repeated. Do you want to continue?

    Let me know where I can send you login info.

    thanks

    Aziz

    #87978

    Forum Moderator
    Member
    • Topics: 0
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    • Total: 17682
    Member since: August 16, 2013

    Hi,

    This can only be done via coder.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #88064

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 17682
    • Total: 17682
    Member since: August 16, 2013

    Hi,

    Issue resolved. Kindly check and confirm.

    Regards,
    Dave

    #88119

    ABDELAZIZ
    Member
    • Topics: 9
    • Replies: 30
    • Total: 39
    Member since: April 25, 2017

    H Dave,
    Thank you for your help, it works fine but its not properly formatted on mobile devices, text zones are small and “thank you message” box comes on top of the form. ONLY on small screens.

    Would you please have a look,

    Thanks a lot

    Regards,
    Aziz

    #88128

    ABDELAZIZ
    Member
    • Topics: 9
    • Replies: 30
    • Total: 39
    Member since: April 25, 2017

    Hi Dave,

    Sorry to bother you all the time, I also have an issue with the pages format, the content does not lay properly on the page? I don’t know why. Can you have a look while you are logged into the site? check this one for example: http://webdesign.zuliliweb.com/seo-search-engine-optimization/

    Thank you soo much.

    Aziz

    #88134

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 17682
    • Total: 17682
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

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