SKT Spa – Section , Menu and display issues

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This topic contains 24 replies, has 3 voices, and was last updated by  Forum Moderator 9 months, 1 week ago.

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  • #102257

    horacek.goran
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: June 2, 2018

    Hi,

    1. Some of the sections such as price and book now are not displaying. http://www.presence.hr I narrowed it down to css problem. When in browser editor I change .plan-box{visibility:visible;}, and default is hidden, the content displays. But if I go and change it in the original css file, the content still does not show. It displays on mobile Samsung Galaxy s8 browser but not on Galaxy S6. Does not display on desktop browsers such as google chrome or edge.

    Sections not showing
    I changed custom-animation.css

    .featured-box,
    .home_section2_content,
    .home_section3_content,
    .home_section4_content,
    .skt-feature,
    .home_section6_content,
    .cols1, .cols2, .cols3, .cols4, .cols5,
    .home_section8_content,
    .post-style4,
    .our-products,
    .plan-box{visibility:visible;}

    2. Menu bars when viewed on mobile browser overlap the logo. When using PNG logo it’s fine but I changed the logo to SVG format and then it overlaps the menu bars. The menu than cant be clicked on.

    Logo overlaps menu bars
    I fixed it by changing from:

    .header_wrap .center {
    position: relative;
    }

    to

    .header_wrap .center {
    position: static;
    }

    Is that approach okay or you would advise me with a better one?

    3. Rarely but it can sometimes display block boxes over the web page when viewing on desktop browser. Every couple of seconds it generates new boxes in different position. On other tabs and web pages never had this issue.

    Black boxes on web site 1, Black boxes on web site 2

    Could you please help me?

    Thank you in advance!

    #102298

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6537
    • Total: 6539
    Member since: June 12, 2013

    Send us WordPress admin details via sktthemes.net/contact and mention this forum URL while doing so.

    Regards,
    Shri

    #102338

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6537
    • Total: 6539
    Member since: June 12, 2013

    Hi,

    Resolved from our end.

    Regards,
    Shri

    #102341

    horacek.goran
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: June 2, 2018

    The animations are missing and in Microsoft Edge the button “Book An Appointment” is not displayed correctly.

    Missing button in Edge

    P.S. The menu bars are still overlapped by logo and the menu can’t be clicked on, when viewed on mobile browser or you can see the problem by squeezing the horizontal size of a browser window.

    #102357

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6537
    • Total: 6539
    Member since: June 12, 2013

    Okay checking. While we checked on Microsoft edge browser and it appeared fine.

    Regards,
    Shri

    #102361

    horacek.goran
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: June 2, 2018

    I can confirm that the missing button in Edge is resolved. It displays fine now.

    So the menu bars position in mobile browser are still causing the problem and the animation of sections is not displaying.

    #102439

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6537
    • Total: 6539
    Member since: June 12, 2013

    This is done.

    Regards,
    Shri

    #102470

    horacek.goran
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: June 2, 2018

    Great job on the menu. Still there are issues. Now the section with “Book an Appointment” is visible, but not animated and the Prices section is not displayed.

    Prices Section Not Displaying

    #102478

    horacek.goran
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: June 2, 2018

    One more thing. When viewing a page that already has a featured image set up, the header image looks really bad. Resolution wise and position wise. I would change the featured image size and crop but I am using it on the front page. Where it looks ok. In documentation it mentions headercode and custom fields, but I am having problems with inserting custom header image. Any tips with that? I would appreciate it! https://www.presence.hr/rezervacije/ Also noticed that the facebook widget is not displayed. Awesome theme otherwise and i hope you can get this resolved!

    Featured image issue and widget not displaying

    #102958

    horacek.goran
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: June 2, 2018

    Still the featured image issue is not resolved. The image is ok on mobile but on desktop it’s too large. Not to mention that on pages without one the menu is not visible and it looks bad.

    Large featured image and menu not visible

    Is there no sollution to this? It would be awesome if I could insert my own image on ceartain pages and for other purposes the default one remains. Hope this gets resolved soon. I know you must be busy but 10 days have already passed and it seems like you stopped working on it. Thank you in advance and love the fact that you fixed the section not displaying and now they are animated.

    #103071

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20235
    • Total: 20235
    Member since: August 16, 2013

    Hi,

    Kindly send us your FTP details (Username & Password) via sktthemes.net/contact

    Regards,
    Dave

    #103086

    horacek.goran
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: June 2, 2018

    I solved it. If you could just help me with removing this green background and placing an image under the logo and menu. This issue appears when viewing on mobile browser.

    Green background under logo and menu on mobile browser

    I replicated the issue by increasing the zoom on a desktop browser. This is how it looks when I decrease the zoom and how I would like it to look:

    Desired look

    P.S. Sometimes the facebook widget is shown and sometimes it’s not.

    Thank you in advance!

    #103097

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20235
    • Total: 20235
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:479px) {
    .page .header { position: absolute !important; background: none !important;}
    .page_head img { max-width:180% !important; width:180% !important;}
    }

    Regards,
    Dave

    #103232

    horacek.goran
    Member
    • Topics: 3
    • Replies: 15
    • Total: 18
    Member since: June 2, 2018

    Thank you so much! 🙂 I reduced the size of a slider image, to match yours and now the slider title is crossing over the logo. Could you please help me fix this?

    Slider title over the logo

    Thank you in advance!! 🙂

    #103300

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20235
    • Total: 20235
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:479px) {
    .nivo-caption { top:70% !important;}
    .nivo-caption .title { font-size:25px !important;}
    }

    Regards,
    Dave

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