Shortcodes on smartphone version

[Justine Collet]

Hi,

My site (grainesdevie.be) has a responsive design version for smartphone, but for some reason, the shortcodes appear on some pages and not the content that they should link to.
Also, none of my pictures appear on the mobile version.

Could someone help me?

Thank you,
Justine

[Sonnal S Sinha]

Hi,

Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

Pay via PayPal:

https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

OR

Pay via Credit Card:

https://sites.fastspring.com/sktthemes/product/singlethemeyearly

Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

Regards,
Chris

[Justine Collet]

Hi Chris,

I renewed my access yesterday. Could you help me now to fix my problem?

Thank you!
Justine

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

Regards,
Chris

[Justine Collet]

Hi,

Here are the screenshots : https://justinecollet.imgur.com/all

The 2 first images show how the site appear on my mobile phone, mobile version : shortcakes on first page instead of content and no pictures on other pages.
The 4 next images show how it appears on my mobile phone, but on normal version. It is how it should appear on mobile version.
The last image show my site on my computer. I would like that the 3 blue boxes aligned.

Thanks in advance!

Regards,
Justine

[Sonnal S Sinha]

Hi,

We did not find any screenshots?

Regards,
Chris

[Justine Collet]

Sorry, I don’t know Imgur at all. Here they are :

https://imgur.com/NhoWrCa
https://imgur.com/09MTMBS
https://imgur.com/7MX5Cww
https://imgur.com/wCtOGU3
https://imgur.com/SdaFPEr
https://imgur.com/xXErliG
https://imgur.com/RxGHOwY

The 2 first images show how the site appear on my mobile phone, mobile version : shortcakes on first page instead of content and no pictures on other pages.
The 4 next images show how it appears on my mobile phone, but on normal version. It is how it should appear on mobile version.
The last image show my site on my computer. I would like that the 3 blue boxes aligned.

Thanks in advance!

Regards,
Justine

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We will check and revert back to you.

Regards,
Chris

[Sonnal S Sinha]

Hi,

Your login details are not working. Kindly check and confirm

Regards,
Chris

[Sonnal S Sinha]

Hi,

Issue resolved from our end. Kindly check and confirm

Regards,
Chris

[Author]

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