Perfect – Interior

[david41]

Hello

Is there a recommended image size for the main slider?
Thanks

[Sonnal S Sinha]

Hi,

Kindly show us your website URL?

Regards,
Brad

[david41]

www.kerksiekwood.com

I would like the main image a little smaller. Also I am having some trouble with the customize window freezing. I found that When I disable Nextgen gallery it works again. Is there a problem with using the perfect theme with Nextgen gallery?

Thanks

[Sonnal S Sinha]

Hi,

Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

#home_slider .nivoSlider { height:600px;}

Regards,
Brad

[david41]

Thank You Brad, That works great.

Can you help me with another issue?
We just upgraded to Nextgen Gallery Pro. When this plugin is enabled I cannot save customization.
When publish is clicked this error appears.

Looks like something’s gone wrong. Wait a couple seconds, and then try again.

What should I do?

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Sonnal S Sinha]

Hi,

Kindly send us full access of WP admin details.

Regards,
Brad

[david41]

Good News, I believe I have solved the issue I was having.

I raised the WP memory limit and everything seems to be working.

Thank you for your help

[Sonnal S Sinha]

Great!!

[david41]

Hello
I have several photo gallery’s on my site. They are working great on desktop browsers, however on mobile devices if the thumbnail is clicked the light box won’t load. I have tried some other themes, Perfect photography and contractor pro, they seem to work fine. Is there a setting I need to change on the Prefect Interior theme?
Thank You

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

Regards,
Brad

[david41]

I am unable to get a screenshot. Once clicked the screen goes white with the buffer circle spinning. After approx 5 seconds the following message pops up for 2 seconds. Then the buffer circle just continues to spin.

Fatal Error: Could not extract a stage height from the css. Traced height: 0px

Page with gallery = https://kerksiekwood.com/photo-gallery-page/

Thank you

[Sonnal S Sinha]

Hi,

It is a plugin(NextGEN Gallery) issue, not a theme issue.

Regards,
Brad

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