minor site issues

[Michael]

1. logo dimensions not right (squished) when viewing site from mobile device (phone)
2. page loads very slowly. Any suggestions?

www.philscatering.com

[Sonnal S Sinha]

Hi,

1. Kindly go to Appearance >> Customize >> Basic >> Custom CSS and paste below code there:

.header .header-inner .logo{width: auto !important;}

2. Kindly install and setup this plugin: https://wordpress.org/plugins/wp-fastest-cache/

Regards,
Shri

[Michael]

thank you.

Other issues when viewing from phone:
1. The page seems to freeze and then refreshes, then loads correctly?
2. The text for the sliders is below the image?
3. How to remove the “no image” in testimony section?
4. footer width issues.

Special CSS added from previous support questions:

.header .header-inner .logo { width:20%;}
.header .header-inner .logo img { height:auto;}
.header .header-inner .nav ul li a { padding:0 10px;}
.header .header-inner .nav { margin-right:0;}
.nivoSlider { height:550px !important;}
.nivo-caption { bottom:20% !important;}
section #testimonials { display:block;}
#testimonials ul li .tm_description p { height:auto !important;}
.footer ul li { width:100%;list-style-type:none;}
.cols-3 .widget-column-1 { width:32%;}
.cols-3 .widget-column-2 { width:25%;}
.cols-3 .widget-column-3 { width:28%;}

ol.d { list-style-type: lower-alpha;}

.header .header-inner .logo{width: auto !important;}

[Michael]

could the special code css being messing up everything?

[Sonnal S Sinha]

Hi,

Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Brad

[Michael]

Any update? Requested information sent last wee. Thank you.

[Michael]

Any update? Information sent April 6th. Please advise.

[Sonnal S Sinha]

Hi,

Issue resolved form our end. Kindly check and confirm.

Regards,
Brad

[Michael]

Issue still persis. Webpage loading very slow. If you scroll down, all testimonies are listed until the page finally loads.

[Sonnal S Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

Regards,
Brad

[Michael]

Homepage loads poorly 1: See in the image below how the slider is cut off until the page is finally loaded:

Homepage loads poorly 2: See in image below how the testimonial section lists all testimonials until page is finally loaded.

Both of the above issues happen on the desktop and mobile devices.

[Sonnal S Sinha]

Hi,

Below script is loading in footer from hosting service provider and causes site to load super slow, kindly ask your hosting provider to remove it.

<script>'undefined'=== typeof _trfq || (window._trfq = []);'undefined'=== typeof _trfd && (window._trfd=[]),_trfd.push({'tccl.baseHost':'secureserver.net'}),_trfd.push({'ap':'cpsh'},{'server':'a2plcpnl0481'}) // Monitoring performance to make your website faster. If you want to opt-out, please contact web hosting support.</script><script src='https://img1.wsimg.com/tcc/tcc_l.combined.1.0.6.min.js'></script>

Regards,
Brad

[Michael]

Removed scripts, but the site is still doing the samething

[Michael]

any update?

[Michael]

ISSUE HAS NOT BEEN RESOLVED. Issue has persisted for over 3 months. Please advise.

[Author]

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