Losing ALL data when updating theme options

Home Forums All Other Themes Losing ALL data when updating theme options

Tagged: 

This topic contains 2 replies, has 2 voices, and was last updated by  Forum Moderator 1 year, 10 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #28213

    Graeme
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: March 12, 2016

    I have lost ALL setting in the theme options when I click save. This has happened twice now and is not good. After clicking save I get and time out page and then get taken to the WP options All settings page and everything is set back to its initial state.

    Please help.

    #28320

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 15877
    • Total: 15877
    Member since: August 16, 2013

    Hi Graeme,

    Kindly send us your URL of the site and WordPress admin details via sittestaccount@gmail.com

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #28497

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 15877
    • Total: 15877
    Member since: August 16, 2013

    Hi Graeme,

    We have checked your site and made some changes. We found that theme option are working fine and do not redirect to the page you have shown to us.

    Regards,
    Dave

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.