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This topic contains 18 replies, has 2 voices, and was last updated by  Forum Moderator 1 year, 7 months ago.

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  • #39247

    Catherine
    Member
    • Topics: 12
    • Replies: 39
    • Total: 51
    Member since: March 6, 2016

    Hello,

    I am trying to add link to email address on my website, i have the option to add in a subject when putting link to email address but it doesn’t work? can you help please.

    #39273

    Forum Moderator
    Member
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL.

    Regards,
    Dave

    #39286

    Catherine
    Member
    • Topics: 12
    • Replies: 39
    • Total: 51
    Member since: March 6, 2016

    Please how do i send a private message?

    #39295

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 15911
    • Total: 15911
    Member since: August 16, 2013

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #39375

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 15911
    • Total: 15911
    Member since: August 16, 2013

    Hi Catherine,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #39387

    Catherine
    Member
    • Topics: 12
    • Replies: 39
    • Total: 51
    Member since: March 6, 2016

    Hello Dave

    It is not working correctly, using went onto my contact page and tried several times, still not working also tried on Emailbag page and still not working?

    #39396

    Forum Moderator
    Member
    • Topics: 0
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    • Total: 15911
    Member since: August 16, 2013

    Hi,

    Do you want to redirect email link on some other page? Currently there is a mailto link on email id’s.

    Regards,
    Dave

    #39431

    Catherine
    Member
    • Topics: 12
    • Replies: 39
    • Total: 51
    Member since: March 6, 2016

    Hi

    Am i missing something, when you put in a link for email it gives you option to put in subject for the email???? this is what i mean, if it doesn’t work why is the option there?? Do you understand what i mean

    #39550

    Forum Moderator
    Member
    • Topics: 0
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    • Total: 15911
    Member since: August 16, 2013

    Hi Catherine,

    I have added subject on header email. Kindly check if it works then you can use the code on other email id’s as well.

    Regards,
    Dave

    #39587

    Catherine
    Member
    • Topics: 12
    • Replies: 39
    • Total: 51
    Member since: March 6, 2016

    Hi Dave

    Don’t see where you have added this. example going to contact tab at top, added title (subject) when adding email address and it is not appearing

    #39633

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 15911
    • Total: 15911
    Member since: August 16, 2013

    On header of your website beside search there is a email address i have added there.

    I think i didn’t quite understand the issue. Can you please send me the screenshot so that i can help you better.

    Regards,
    Dave

    #39664

    Catherine
    Member
    • Topics: 12
    • Replies: 39
    • Total: 51
    Member since: March 6, 2016

    this is ridicules. how do you not understand. support here is terrible. i paid for this website and have trouble with it since the beginning. what email address am i to send the screen shot as in the contact area on website you don’t have option to send screen shot???/ i need this sorted today need website live

    #39670

    Forum Moderator
    Member
    • Topics: 0
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    • Total: 15911
    Member since: August 16, 2013

    Upload your screenshot on imgur.com and paste the share URL here.

    #39675

    Catherine
    Member
    • Topics: 12
    • Replies: 39
    • Total: 51
    Member since: March 6, 2016
    #39677

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 15911
    • Total: 15911
    Member since: August 16, 2013

    Hi Catherine,

    First of all you are using TinyMCE Advanced plugin for advanced features in the visual editor and the issue you are talking about is with that plugin.

    By the way when you add title “Plan Magazine” in the title box. It is shown when you hover over the emails on the contact page. So kindly hover on the email id on contact page the text which is appears near your cursor is the title you have written in the edit box.

    Regards,
    Brad

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