Issues when viewing in Internet Explorer

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  • #83563

    mcascio
    Member
    • Topics: 4
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    Member since: August 23, 2017

    We are seeing issues when viewing in Internet explorer, specifically with the theme SKT Yogi Pro.

    There are two issues we have found:
    1. The uploaded logo is a high quality image. In the theme options we specified that we wanted it to resize to about 144px in height. On IE, the logo looks pixelated, while on other browsers it is perfect.

    2. The interior pages. If we try to leave the Inner Page Banner image blank, only on IE, it shows almost a full page of white beneath the header and menu area, making the page appear to be empty. Only after you scroll down for a while, can you see the content that should be on the page near the top.

    When viewing “About Internet Explorer” we found the version info if this helps:
    ♣ Version: 11.1593.14393.0
    ♣ Update Versions: 11.0.45

    #83591

    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL so that we can assist further.

    Regards,
    Dave

    #83801

    mcascio
    Member
    • Topics: 4
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    Member since: August 23, 2017

    Hi thank you:

    https://p1493fitness.qicgoj2-liquidwebsites.com/

    (Currently there is an image in place under the Inner Page Banner, so that one may not appear as an issue at the moment, but we are reviewing if we like this addition).

    #83826

    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Dave

    #84608

    mcascio
    Member
    • Topics: 4
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    • Total: 11
    Member since: August 23, 2017

    Hi does this link work? https://imgur.com/3si1zoa
    It should show the low logo quality, and large chunk of white space below the header when there is no image selected for Inner Page Banner.

    Let me know if this is something that can be fixed?

    Thank you!

    #84706

    Forum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Theme Options >> Basic Settings >> Custom CSS Box:

    Add this code there:

    .innerbanner img { display:none;}

    Regards,
    Dave

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