Inner Page Banner didn't show picture

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  • #107126
    stefan.koppelaarstefan.koppelaar
    Member
    • Topics: 2
    • Replies: 5
    • Total: 7
    Member since: May 3, 2018

    Hello,

    I have a issue with the Inner Page Banner on my SKT BeFit Pro theme. When I load the page get a 403 error “onbootstrap.js?ver=4.9.8:28 GET http://18.218.119.245/wp-content/themes/skt-befit-pro/testimonials-rotator/js/?ver=4.9.8bd.styles.css 403 (Forbidden)”

    This is a beta version page on http://18.218.119.245/

    Thanks for helping

    #107133
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30627
    • Total: 30627
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Chris

    #107134
    stefan.koppelaarstefan.koppelaar
    Member
    • Topics: 2
    • Replies: 5
    • Total: 7
    Member since: May 3, 2018

    I have send the requested information.

    #107135
    stefan.koppelaarstefan.koppelaar
    Member
    • Topics: 2
    • Replies: 5
    • Total: 7
    Member since: May 3, 2018

    The URL of the site for login is: http://18.218.119.245/wp-admin/

    I forgot to send it…

    Regards,

    Stefan

    #107236
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30627
    • Total: 30627
    Member since: August 16, 2013

    Hi,

    Issue resolved form our end. Kindly check and confirm.

    Regards,
    Chris

    #107251
    stefan.koppelaarstefan.koppelaar
    Member
    • Topics: 2
    • Replies: 5
    • Total: 7
    Member since: May 3, 2018

    On all pages I see the inner page now. Thanks for that. But..

    On the homepage I didn’t see him but only the home sliders. If I load the website for the first time is it long waiting for the sliders. Can you help me with this?

    Regards,

    Stefan

    #107257
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30627
    • Total: 30627
    Member since: August 16, 2013

    Hi,

    Kindly use compressjpeg.com or tinypng.com to reduce sizes and compress all your slider images and reupload them.

    Regards,
    Chris

    #107734
    stefan.koppelaarstefan.koppelaar
    Member
    • Topics: 2
    • Replies: 5
    • Total: 7
    Member since: May 3, 2018

    Hi,

    I have use the compression sites for the images. The images are really small max 80Kb. So that us not the issue I believe!
    If I load the homepage I get a kind of a hourglass at first and after that the pictures will load.

    There is also a error if I inspect the homepage: [Error] Failed to load resource: the server responded with a status of 404 (Not Found) (undefined, line 0)

    Regards,
    Stefan

    #108011
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30627
    • Total: 30627
    Member since: August 16, 2013

    Hi,

    Issue resolved. Kindly clear the browser cache before checking.

    Regards,
    Chris

    #110078
    stefan.koppelaarstefan.koppelaar
    Member
    • Topics: 2
    • Replies: 5
    • Total: 7
    Member since: May 3, 2018

    Hi Chris,

    I have update a couple plugins and the slider and after that I have the same issue.
    If I load the homepage I get a kind of a hourglass at first and after that the pictures will load. And also a error if I inspect the homepage: [Error] Failed to load resource: the server responded with a status of 404 (Not Found) (undefined, line 0).

    Regards,

    Stefan

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