I don't receive emails from contact form

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This topic contains 7 replies, has 3 voices, and was last updated by  SKT Themes 3 years, 8 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #2382

    Eka Chu
    Member
    • Topics: 2
    • Replies: 2
    • Total: 4
    Member since: November 3, 2014

    Hi there!

    Thanx for the excellent theme! Everything works except contact form. I just don’t receive feedbacks.

    Please, help me to solve this problem!

    #2387

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6328
    • Total: 6330
    Member since: June 12, 2013

    Hi,

    This is the shortcode: [contactform to_email=”contact@sktiam.one” title=”Contact enquiry form”]

    Check the email you have pasted and change it to yours.

    In case it still doesn’t work for you remove our shortcode of contact form from sections and use your own plugin like contact form 7 or other plugins available in WordPress.org for contact form.

    Paste the shortcode of the plugin you use replacing the theme default in section.

    Regards,
    Shri

    #2407

    Eka Chu
    Member
    • Topics: 2
    • Replies: 2
    • Total: 4
    Member since: November 3, 2014

    Thanx, but it still doesn’t send any messages to the email. I’ve tried Contact Form 7, but it looks awful and i cannot customize it as it looks with your shortcode.
    Please help me. 

    Thanx.

     

    #2412

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6328
    • Total: 6330
    Member since: June 12, 2013

    Okay send us via email: support@sktthemes.com your WordPress admin and ftp details and we will make the contact form (ours) working.

    Regards,
    Shri

    #2854

    Michele Nicholas
    Member
    • Topics: 0
    • Replies: 4
    • Total: 4
    Member since: December 9, 2014

    I’m wondering how to remove the form label input for website as I don’t need it What file can I look at?

    Thank you for helping me fix my nav issues last night!!! You saved at a handful of hair!

    #2856

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6328
    • Total: 6330
    Member since: June 12, 2013

    Didn’t understand meaning of form label input. Can you clarify a bit more.

    Regards,
    Shri

    #2867

    Michele Nicholas
    Member
    • Topics: 0
    • Replies: 4
    • Total: 4
    Member since: December 9, 2014

    Ok In the main form, when I inspect element through a web browser, I see the HTML for the form: I want to delete the bolded code below, my client doesn’t need the user’s website. I’ve looked through the template files, but I can’t find the contact form html anywhere…

    Thanks for your help in advance. This is a really nice form and it’s working beautifully!

    <div class=”main-form-area” id=”contactform_main”><form name=”contactform” action=”#contactform_main” method=”post”>

    <p class=”left”><input type=”text” name=”c_name” value=”” placeholder=”Name”></p>

    <p class=”right”><input type=”email” name=”c_email” value=”” placeholder=”Email”></p><div class=”clear”></div>

    <p class=”left”><input type=”tel” name=”c_phone” value=”” placeholder=”Phone”></p>

    <p class=”right”><input type=”url” name=”c_website” value=”” placeholder=”Website with prefix http://“></p><div class=”clear”></div>

    <p><textarea name=”c_comments” placeholder=”Message”></textarea></p><br><p class=”left”>1 + 2 = <input style=”width:200px;” type=”text” placeholder=”Captcha” value=”” name=”c_captcha”><input type=”hidden” name=”c_captcha_confirm” value=”eccbc87e4b5ce2fe28308fd9f2a7baf3″></p><div class=”clear”></div><p class=”sub”><input type=”submit” name=”c_submit” value=”Submit”></p>

    </form>

    </div>

    #2874

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6328
    • Total: 6330
    Member since: June 12, 2013

    Hi Michele,

    Its within custom-functions.php
    Path to the file: wp-content/themes/iamonpro/inc/custom-functions.php

    Regards,
    Shri

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