HELP, site offline after Logo & Favicon change

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This topic contains 2 replies, has 2 voices, and was last updated by  SKT Themes 3 years, 1 month ago.

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  • #13473

    Guilherme Solari
    Member
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: October 22, 2015

    Hi there, my website just went offline after I tried inserting an image in the logo & favicon section in the customizer. Even the wordpress admin is down. I tried removing the image in the customizer when I still had access to it, but it didn’t change back.

    I get this message when I try to access the site:

    Error 503 Backend fetch failed
    Backend fetch failed
    Guru Meditation:
    XID: 199625320

    Varnish cache server

    My website: guilhermesolari.com

    Please, I don’t even care about the favicon, I just want the back online. Any help would be appreciated.

    #13475

    Guilherme Solari
    Member
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: October 22, 2015

    My apologies, it was a problem with my provider and they corrected it. The site is back online.

    #13547

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6493
    • Total: 6495
    Member since: June 12, 2013

    Okay cool.

    Regards,
    Shri

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