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This topic contains 15 replies, has 2 voices, and was last updated by  Forum Moderator 1 year, 10 months ago.

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  • #39639

    Nicolas
    Member
    • Topics: 12
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    • Total: 39
    Member since: February 18, 2016

    I am having a problem getting the header graphic to display. It is the using the recommended size but does not show on any of my pages.

    #39660

    Forum Moderator
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    Member since: August 16, 2013

    Hi Nicolas,

    Kindly show us your website URL.

    Regards,
    Brad

    #39663

    Nicolas
    Member
    • Topics: 12
    • Replies: 27
    • Total: 39
    Member since: February 18, 2016

    sorry http://www.spiritualambassadors.co.uk

    Also as you hover above the images on the front page they size is inconsistant – and looks quite odd.

    #39672

    Forum Moderator
    Member
    • Topics: 0
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    • Total: 16967
    Member since: August 16, 2013

    Hi Nicolas,

    For the hover issue kindly go to Appearance>>Theme Option>>Basic Setting>>Custom CSS Box

    Add this code:

    .view-tenth:hover .mask{width:100%;}

    For header image kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #39692

    Nicolas
    Member
    • Topics: 12
    • Replies: 27
    • Total: 39
    Member since: February 18, 2016

    already sent – thank you

    #39694

    Forum Moderator
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    Member since: August 16, 2013

    Hi Nicolas,

    What is the login URL of your site? (e.g. wp-admin/wp-login)

    Regards,
    Brad

    #39695

    Nicolas
    Member
    • Topics: 12
    • Replies: 27
    • Total: 39
    Member since: February 18, 2016
    #39696

    Forum Moderator
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    Member since: August 16, 2013

    Both not working. Kindly check and confirm.

    #39697

    Nicolas
    Member
    • Topics: 12
    • Replies: 27
    • Total: 39
    Member since: February 18, 2016

    which country are you in – I will need to enable access

    #39698

    Forum Moderator
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    Member since: August 16, 2013

    India

    #39699

    Nicolas
    Member
    • Topics: 12
    • Replies: 27
    • Total: 39
    Member since: February 18, 2016

    ok try again now

    #39717

    Forum Moderator
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    Member since: August 16, 2013

    Hi Nicolas,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Brad

    #39728

    Nicolas
    Member
    • Topics: 12
    • Replies: 27
    • Total: 39
    Member since: February 18, 2016

    Hi – yes the header now shows on the posts but not on the regular pages or the front page. Also the Web page Site Title and Tagline do not show anywhere.

    #39778

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 16967
    • Total: 16967
    Member since: August 16, 2013

    Hi Nicolas,

    Header image of the pages comes from featured image of the page.

    Web page title and tagline issue was resolved. Kindly check and confirm.

    Regards,
    Brad

    #39797

    Nicolas
    Member
    • Topics: 12
    • Replies: 27
    • Total: 39
    Member since: February 18, 2016

    Looking good now – thank you

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