Girlie-pro woo commerce product descriptions

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This topic contains 7 replies, has 2 voices, and was last updated by  Forum Moderator 2 years, 2 months ago.

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  • #22395

    Carol Wing
    Member
    • Topics: 4
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    Member since: November 17, 2015

    Hi
    When looking at a description of an item listed for sale in the woocommerce shop, the page shows “Description” and again “Product description” very close to each other in different fonts/styles. I cannot see how to edit this (change or remove one of the references) I’m not sure whether this is a Woo commerce question or SKT Girlie question? Any assistance would be greatly appreciated.

    Thanks
    Carol

    #22486

    Forum Moderator
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    Member since: August 16, 2013

    Hi Carol,

    Kindly show us your website URL

    Regards,
    Dave

    #22525

    Carol Wing
    Member
    • Topics: 4
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    • Total: 11
    Member since: November 17, 2015
    #22535

    Forum Moderator
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    Member since: August 16, 2013

    Hi Carol,

    It is default WooCommerce function. If you want to remove it then kindly add this code in custom css box

    #tab-description h2{display:none;}

    Regards,
    Dave

    #22738

    Carol Wing
    Member
    • Topics: 4
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    • Total: 11
    Member since: November 17, 2015

    Hi thanks for that. Unfortunately I seem to have lost all of the description information too. (It is still on the “back-end” just not on the site pages) I must have accidentally typed something ?? Any hints on how to reinstall/updating Woocommerce without losing all of my data?
    Thanks
    Carol

    #22753

    Forum Moderator
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    Member since: August 16, 2013

    Hi Carol,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    We will check and resolve the issue.

    Regards,
    Dave

    #23475

    Carol Wing
    Member
    • Topics: 4
    • Replies: 7
    • Total: 11
    Member since: November 17, 2015

    Hi

    Has there been any progress on this issue? Should I get my web host to restore my site from a backup?

    thanks
    Carol

    #23809

    Forum Moderator
    Member
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    • Total: 16876
    Member since: August 16, 2013

    Hi Carol,

    Take a backup of your website. Try to re-install WooCommerce it doesn’t remove the previous settings.

    If you still having the issue let us know.

    Regards,
    Brad

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