Featured Image

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This topic contains 2 replies, has 2 voices, and was last updated by  Paul A 1 year, 11 months ago.

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  • #38799

    Paul A
    Member
    • Topics: 4
    • Replies: 6
    • Total: 10
    Member since: December 16, 2015

    Hi Brad
    When I import the featured image it works well on the computer full width.
    When I checked on my iphone, it compress/distorted massive.
    When I control with yellow pencil, the test ist ok. The default sliders also are all ok.
    I do what is exactly written by your documentation.
    I for testing imported another image. What happen is that this image is almost ok, it means, it is not compressed, but it cuts part of the image on the right side.
    What happen that is so different but not as should be?
    Thank you.
    Paul
    I cant send you the URL, because it is still in construction and not activated for public.

    #38824

    Forum Moderator
    Member
    • Topics: 0
    • Replies: 17010
    • Total: 17010
    Member since: August 16, 2013

    Hi Paul,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #41061

    Paul A
    Member
    • Topics: 4
    • Replies: 6
    • Total: 10
    Member since: December 16, 2015

    Hi Brad
    two weeks ago I asked you for help by the featured image problem. I sent you my URL by “contact” as you asked to me because the homepge is not public. It needs the pw for going in, which I sent you immediatly. Dont get you my mail with the needed info?
    I would appreciate to solve the problem.

    A genearal question:
    Would not solve many problems wiht a update? or are the problems people have with Complet Pro so different and only individal possible zu solve?

    Thank you very much.
    Paul

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