Error installing theme

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This topic contains 3 replies, has 3 voices, and was last updated by  SKT Themes 3 years ago.

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  • #394

    Paul Cambray
    Member
    • Topics: 1
    • Replies: 0
    • Total: 1
    Member since: August 31, 2013

    Hi there,

    I’ve just tried installing the theme but I get the error:

     

    The package could not be installed. The theme is missing the <code>style.css</code> stylesheet.

     

    Theme install failed.

    I’m using WordPress 3.6.

    Thanks,

    Paul

     

    #395

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6276
    • Total: 6278
    Member since: June 12, 2013

    Hi Paul,

    Sorry to hear that from you.

    We have free installation service from our end. Also please note you have to extract the zip and within that you have theme, uploads, psd, documentation and other files. So only the theme file needs to be installed.

    Hope this helps.

    If not please send us the WordPress username and password and ftp for your website at: support@sktthemes.com

    We will install the theme for you.

    Regards,
    Shri

    #8444

    Jessica Tilles
    Member
    • Topics: 10
    • Replies: 7
    • Total: 17
    Member since: June 24, 2015

    I, too, am getting an error with Gradiation theme. I receive the following error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I unzipped the file, but not sure I zipped the right files to upload to WordPress.

    Please help!!

    #8466

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6276
    • Total: 6278
    Member since: June 12, 2013

    Hi,

    Kindly email us: support@sktthemes.com and with your url of the website and WordPress admin details.

    Regards,
    Shri

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