Error Installing Be-Fit Theme – Blank Page

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This topic contains 4 replies, has 2 voices, and was last updated by  SKT Themes 2 years, 11 months ago.

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  • #12668

    J Chappell
    Member
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: October 14, 2015

    I am having an error installing BeFit Theme.  When I install, all I get is a blank screen.  I have 1) installed via the wordpress install option with the .zip drive and 2) I have extracted the file and uploaded the folder into “theme” folder with FTP access.  Neither work.

    The .zip option just throws a blank screen.  The FTP option shows the folder in the theme section.  If you click “live preview”, it hour glasses, if you click “activate” it throws up a blank page.

    #12669

    J Chappell
    Member
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: October 14, 2015

    FYI – Free Version works.

    #12683

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6377
    • Total: 6379
    Member since: June 12, 2013

    Hi,

    Sorry for trouble. Kindly download the theme properly it appears download or upload of the theme didn’t happen properly.

    Once its downloaded kindly remove existing Pro theme and upload it again and activate.

    Let us know if this solves the problem. If still the same problem kindly send us email: support@sktthemes.com with your WordPress admin details and we will surely get this fixed.

    Regards,
    Shri

    #12730

    J Chappell
    Member
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: October 14, 2015

    Worked like a charm. LOVING this template. With all of the awesome short codes, there’s no need for page builder. The widget addons are awesome! Thanks for the quick help.

    #12744

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6377
    • Total: 6379
    Member since: June 12, 2013

    Thanks for the appreciation.

    Regards,
    Shri

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