Desparate for an easy fix. Please

Home Forums I Am One Support Desparate for an easy fix. Please

This topic contains 27 replies, has 2 voices, and was last updated by  SKT Themes 4 years ago.

Viewing 13 posts - 16 through 28 (of 28 total)
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  • #2335

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    Okay great.  I really like this theme, i think its the best one i have seen.  I have stuck with it much longer than any other.  Is there a cheat sheet for the sections?   Meaning, let’s say i want a new section in betwen section 6 and 7.  I have 20 sections, however. i would need to move sections 7 through 20 down one section in order to have a new section in place of existing section 7.

    Thanks, as soon as I stat making some cash with this here in my area I am going to definitely send you guys some donations.

    #2336

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    The site loads very slow, I was wondering if you knew of a way i could speed it up?  I have deleted unnecessary plug-ins also.  Thanks for the help again.

    #2337

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    Could you analyze my site and make recommendations?  Thank you.

    #2338

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    i was testing the contact boxes and upon submit i get a green transparent box that hides partially behind an image and states at the bottom thank you for contacting someone will…..  How can i make that box solid and add content to it?

    #2348

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    Hello, I have an emergency.  All of a sudden I am unable to access the theme options page.  Please help.  Thank you.  I cannot access this page from any browser. Using 4.0 WP, It just loads a blank white page

     

    #2353

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6465
    • Total: 6467
    Member since: June 12, 2013

    Hi Jake,

    For emergency: You might have uploaded/activated a plugin which might have caused the issue. Other than that we can’t think of anything else which should abruptly stop theme options to work.

    For the green we will have to check your site url. Kindly share it with us. Also as per the speed as well try to use W3 Total Cache. Let us know.

    Regards,
    Shri

    #2362

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    my site url is http://www.mediarescue.us

    thank you, would a CDN work on this site

     

    #2372

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6465
    • Total: 6467
    Member since: June 12, 2013

    Hi Jake,

    There are many factors which cause slow website like this. Server response time (due to hosting), heavy images used in slider and elsewhere on the site (try Amazon S3 plugin), also try to use W3 Total Cache plugin and configure it properly.

    We optimize websites for $75 and make them rank between B to A in GT Metrix with faster speeds.

    Regards,
    Shri

    #2374

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    what about the green box when i hit submit in contact form

    http://www.mediarescue.us

    #2375

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6465
    • Total: 6467
    Member since: June 12, 2013

    Hi Jake,

    Kindly check here: http://mediarescue.us/wp-content/themes/iamonepro/style.css

    And in line 251 you will get the class: .success_msg

    background: #dcffc5; Change it to desired color for the background green to change.

    color: #070; Change it to desired to change the green font.

    Regards,
    Shri

    #2376

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    i am trying to insert the contact form on another website of mine and the shortcode is only displaying the shortcode not the contact form.  Any thoughts on that?  Thank you

    #2377

    jake adams
    Member
    • Topics: 2
    • Replies: 16
    • Total: 18
    Member since: October 1, 2014

    should i make child theme for this website?  If i change the css will it change when i update in the future without child theme?  if i do make child theme, will i lose what i have already done?  is there a way to prevent that loss if child theme needed?  and finally if i work in child theme, what is the custom css to change those things for contact form.

     

    Can i call you now to discuss?

    #2413

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6465
    • Total: 6467
    Member since: June 12, 2013

    Hi Jake,

    Child theme is not necessary because we don’t automate our theme updates and if there is a major roll out ask clients to manually download the theme and update it.

    Because many clients do lots of changes in their themes and if we automate problems arise.

    Regards,
    Shri

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