CUSTOMIZER do not appear

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  • April 12, 2017 at 5:24 pm #68928
    DANIELDANIEL
    Member
    • Topics: 3
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    • Total: 5
    Member since: June 10, 2016

    The customizer in Picart has display problems. Options for customizing sections are not displayed

    April 13, 2017 at 4:57 am #68951
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
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    Member since: August 16, 2013

    Hi Daniel,

    Can you send us screenshot of this issue? Upload your screenshot on imgur.com and paste the share URL here.

    Regards,
    Dave

    April 13, 2017 at 4:00 pm #69035
    DANIELDANIEL
    Member
    • Topics: 3
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    Member since: June 10, 2016

    Hellos

    These are the link of screenshots about problem.

    http://prntscr.com/ew0t1d
    http://prntscr.com/ew0sg0
    http://prntscr.com/ew0teb

    The customizer in Picart has display problems

    April 17, 2017 at 5:21 am #69180
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30633
    • Total: 30633
    Member since: August 16, 2013

    Hi Daniel,

    Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.

    Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

    Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

    Let us know for any further issues.

    Regards,
    Dave

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