Contact Page

Home Forums I Am One Support Contact Page

This topic contains 16 replies, has 2 voices, and was last updated by  SKT Themes 3 years, 2 months ago.

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #9026

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    I am trying to find the contact page template so that i can remove certain sections of it, and to actually work.  I am have no success at all.

    Can find the template to change,  and dont get any notifications or emails or anything when contact requested submitted.

    Can someone please point me in the right direction.

    #9028

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6376
    • Total: 6378
    Member since: June 12, 2013

    Kindly use contact form 7 instead of modifying template and testing it.

    Contact form 7 plugin should work just fine.

    Regards,
    Shri

    #9029

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    Hi i have read the reviews re contact form 7 and they are not good.  People keep saying that the none paid for version is more like an advert service for the company.

    So are you saying your pro theme has no contact form capabilities that work?

    #9030

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6376
    • Total: 6378
    Member since: June 12, 2013

    Our contact form does work.

    It sends email to WordPress admin>Settings>Email id.

    So whatever email id is written there it sends email to that email id. Try to paste some gmail account id there and save and test the contact form and let us know if that worked for you.

    Regards,
    Shri

    #9031

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    Hi

     

    Thanks for the quick replies.  I dont have an admin account called “Admin” we remove this as a matter of security.  We have named actual accounts and passwords associated to them.  So how can i get contact form to send emails to an email account of choice?.

     

    Thanks

    #9032

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    Hi  I still cannot get the contact form to work, i must have done something wrong?  I have changed the website admin email to a hotmail one but still no luck.

    The code in the section (22) that has the contact form is as follows:

    [contactform to_email=”?” title=”Contact Enquiry”]

     

     

    #9033

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6376
    • Total: 6378
    Member since: June 12, 2013

    Replace the ? in the contact form code with your email id or hotmail id and let us know if that worked for you.

    Regards,
    Shri

    #9034

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    Hi

     

    No i am not getting any emails to the WP admin email, or the email i put into section 22.

     

    Also i dont know if the email address put into the contact form is supposed to get an email, but that address is also not getting anything.

     

    Ta

    #9035

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6376
    • Total: 6378
    Member since: June 12, 2013

    Send us WordPress admin details and url of the site via email: support@sktthemes.com

    Regards,
    Shri

    #9036

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    Great thanks!
    I have sent you details of how to get into site.
    Also if you are in there can you advise how i space evenly the three buttons in section one, that you can see are all bunched together on the left on the home web page.

    Thanks

    #9038

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    Hi there, changed account to administrator, sorry!

    #9039

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6376
    • Total: 6378
    Member since: June 12, 2013

    Hi,

    Sent an important message. Please check.

    Regards,
    Shri

    #9040

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    Ok, thanks for going into the WP site, but as you know and as you have informed me, what ever has been done has crashed the site.  Do you have Skype chat so we can talk quickly to get our site back.  We have FTPd the file you have suggested that you say was not loaded correctly by your team, but this is not getting our site back.  We also cannot login to the WP Admin site of the website either.  My IT team member who is 2500 miles away is on line now to help, so can you please urgnetly respond via email or something.  Thanks

     

    #9041

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6376
    • Total: 6378
    Member since: June 12, 2013

    Yeah emailed.

    #9042

    Neil Gardiner
    Member
    • Topics: 2
    • Replies: 11
    • Total: 13
    Member since: June 25, 2015

    ok did the ftp as requested now we have another error

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