Contact form on white pro theme

[Hans]

Hello,
I have not found your conatct form so I decided to use the contact form 7 plugin.
I have used following link in section 2: Contact Us but only received “404 Not Found Looks like you have taken a wrong turn…..
Don’t worry… it happens to the best of us.

If I go to the link directly http://coolartdesigns.de/e-mail-kontakt/ I suddenly have two contact forms.

Here are my questions. Why does the link for the contact button does not work?
Why do I have two contact forms?
How can I use you contact form and how do I find it?

Thank you
Hans

[Sonnal S Sinha]

Hi Hans,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

[Hans]

Dave,
my url was in my former e-mail.

Hans

[Sonnal S Sinha]

Hi Hans,

We already have your website URL. Send us the Admin details of your website via sktthemes.net/contact

Regards,
Dave

[Hans]

What kind of admin details are you asking for?
You don’t want to log-in as an admin do you??

[Sonnal S Sinha]

Hi Hans,

Yes exactly want to login as an admin so as to solve your problem.

Regards,
Shri

[Hans]

Hello Shri,

Due to bad experiences I am not really excited to give somebody access to the website as an admin! Can’t you just let me know what is causing the problem?

Best regards
Hans

[Sonnal S Sinha]

Hi Hans,

Kindly go to contact page and select the page template “Full Width” to remove sidebar contact form.

For the contact link on slider:
Go to Appearance>>Theme Option>>Homepage Slider and you will find contact us button link option. Add this URL there: http://coolartdesigns.de/en/kontaktformular/

Regards,
Brad

[Hans]

Hello Brad,
that you for your advise. I now know that your contact form is located in the side bar. Maybe you should put that in your documentation of the theme. 😉

I was not talking about the contact button in the slider. I was talking about the contact button in section 2 contact banner. Even if the link is right you will get a 404 message. If you use the link directly it works http://coolartdesigns.de/e-mail-kontakt/

Best regards
Hans

[Hans]

Hello Brad,

I just realized that the stuff with % ist causing the problems http://coolartdesigns.de/e-mail-kontakt/%20%E2%80%8E
This seam to come from the theme because oroginally it is a part of the permalink.

Hans

[Hans]

OK found it!

It was a “blank” between the slash and the apostrophe that was causing it!

Thanks for your support and your patience!

Hans

[Sonnal S Sinha]

Okay great 🙂

[Author]

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