Basic Queries

  • Customization

    Customization requests are charged at nominal fee of $15 per hour. Customizations can be done for any theme in any way you like. Just send us an email at support@sktthemes.com with the requests you have and we will send you a fixed price for the same.

  • Nature of Support

    Support for any theme is for 1 year from the date of purchase.

    Support normally includes any problems you are having setting up the theme as well as demo content or any bugs you notice.

    We reply back within 24-48 hours except the weekends.

  • Do you provide support?

    Yes we provide support via email: support@sktthemes.com and via our support forum. We provide support for all of our themes. We also offer FREE Installation of our themes on your WordPress and hosting.

  • What is WordPress?

    WordPress is a popular CMS which is quite SEO friendly as well. WordPress is popular because it is very easy to use and does not require any previous HTML knowledge for using the CMS.

  • What is a Theme?

    WordPress uses themes as skins by which we can change the way WordPress appears in front end. Hence theme is important to make a site look like desired.

  • Does your theme work on WordPress.com?

    No. WordPress.com is a free blogging service provided by Automattic and hosted by WordPress. You can’t have external themes in WordPress.com. We are providing themes for WordPress.org which is a self hosted solution for people who want to have their site on hosting of their choice.

  • Pre-Sale Queries

  • Benefits or USP of SKT Themes

    All of our themes are responsive and simple, easy to use, mobile friendly, compatible with WooCommerce for eCommerce and all plugins on the WordPress repository.

    We also offer free installation, demo content and 1 year support for all paid users.

  • Do you have an all themes pack/bundle?

    You can buy all of our themes for $99. Unlimited support for one year included! https://www.sktthemes.net/shop/all-themes

  • Copyright Free Images?

    Yes, all images used are from pixabay.com and CC0 licensed. They can be used for both commercial and personal projects.

  • About the service/What do we get from the service?

    We sell WordPress themes and templates. All of our themes are responsive and mobile friendly and compatible with WooCommerce, all plugins on the WordPress repository, simple and easy to use.
    We offer free installation and 1 year support as well as demo content for all paid users.

  • Is buying a theme one time charge?

    Kindly check this link to understand more about pricing: https://www.sktthemes.net/terms-conditions/

  • Which hosts and domain registrars you recommend?

    We recommend SKT Themes Hosting, Bluehost, Hostgator, Hostmonster and Godaddy for Shared Hosting.

    For Better WordPress hosting consider Veerotech.net and GetFlywheel.com

    For VPS hosting do consider Knownhost.com and WiredTree.com they are both managed and the best in the business.

    Consider LiteSpeed Server in case you get VPS as that would mean you get faster websites.

  • Can I buy more than one theme? Any discounts?

    Yes you can buy more than 1 theme. Contact us for discounts via contact us.

  • Image copyright and .PSD file copyright

    Images on all our themes are from Flickr commercial usage allowed and sxc.hu free stock images. In case any of the images you feel are yours or copyrighted kindly report it to us and we will replace it with other image. We sell themes and not images and their usage is for demo purposes only. Any image if found copyrighted should be either purchased or given due credit to the owner.

    .PSD files provided by us also come under GPL 2.0 and can be used only by you in anyway you want.

  • WPML or Multilingual supported

    Yes our themes are working with WPML and qTranslate X and latest ones work with Polylang as well

  • Child Themes?

    No, it does not have Child Themes because it has a Custom CSS box where you can add your own CSS.

  • Do you offer Phone Support?

    We do not offer phone support. We do offer sales call via Phone. For support kindly either visit our support forum to post your query or you can email us at support@sktthemes.com

  • Bank Transfers

    We don’t accept bank transfers at the moment. We do accept PayPal and Credit/Debit card and Amazon Pay

  • What is your License Policy?

    All of our themes are licensed under the GNU General Public License.

  • What is your Refund Policy?

    All our sales are final and we offer NO REFUND. We do not process refunds as they are digital goods of intangible nature. You have agreed to the terms and conditions before purchase.

    Terms and Conditions

  • Do you also provide subscriptions?

    Yes for all themes we do provide subscriptions and for single themes only one time payment for each purchase.

  • When do I receive the theme after purchase happens?

    You receive it immediately once the payment goes through the entire process via email. So if you pay using paypal balance or credit card you receive the email immediately. If you pay using Cheque, cheque takes 3 days to realize and hence you get the email only after 3 days.

  • Support for free themes?

    We do not generally provide support for free theme users, however, you can send us an email at support@sktthemes.com and we’ll see if we can assist.

  • How does this whole process of payment work?

    You pay for the theme. Once payment is confirmed you receive the download link of the theme in the email instantly.

  • How does my credit card get charged?

    You are charge using PayPal system. This is one time fee and no recurring or other hidden charges would be asked later on.

  • I am a developer do you have developer purchase option?

    All our themes are suitable for users as well as developers and we have a single pricing option.