Basic Queries

  • Customization

    Customization requests are charged at nominal fee of $15 per hour. Customizations can be done for any theme in any way you like. Just send us an email at support@sktthemes.com with the requests you have and we will send you a fixed price for the same.

  • Nature of Support

    Support for any theme is for 1 year from the date of purchase.

    Support normally includes any problems you are having setting up the theme as well as demo content or any bugs you notice.

    We reply back within 24-48 hours except the weekends.

  • Do you provide support?

    Yes we provide support via email: support@sktthemes.com and via our support forum. We provide support for all of our themes. We also offer FREE Installation of our themes on your WordPress and hosting.

  • What is WordPress?

    WordPress is a popular CMS which is quite SEO friendly as well. WordPress is popular because it is very easy to use and does not require any previous HTML knowledge for using the CMS.

  • What is a Theme?

    WordPress uses themes as skins by which we can change the way WordPress appears in front end. Hence theme is important to make a site look like desired.

  • Does your theme work on WordPress.com?

    No. WordPress.com is a free blogging service provided by Automattic and hosted by WordPress. You can’t have external themes in WordPress.com. We are providing themes for WordPress.org which is a self hosted solution for people who want to have their site on hosting of their choice.

  • Pre-Sale Queries

  • Which hosts and domain registrars you recommend?

    We recommend Bluehost, Hostgator, Hostmonster and Godaddy for Shared Hosting.

    For Better WordPress hosting consider Veerotech.net and GetFlywheel.com

    For VPS hosting do consider Knownhost.com and WiredTree.com they are both managed and the best in the business.

    Consider LiteSpeed Server in case you get VPS as that would mean you get faster websites.

  • Can I buy more than one theme? Any discounts?

    Yes you can buy more than 1 theme. Contact us for discounts via contact us.

  • Is buying a theme one time charge?

    Yes

  • Image copyright and .PSD file copyright

    Images on all our themes are from Flickr commercial usage allowed and sxc.hu free stock images. In case any of the images you feel are yours or copyrighted kindly report it to us and we will replace it with other image. We sell themes and not images and their usage is for demo purposes only. Any image if found copyrighted should be either purchased or given due credit to the owner.

    .PSD files provided by us also come under GPL 2.0 and can be used only by you in anyway you want.

  • What is your License Policy?

    All of our themes are licensed under the GNU General Public License.

  • What is your Refund Policy?

    All our sales are final and we offer NO REFUND. In case you have troubles getting the email of theme download contact us at support@sktthemes.com or via support forum and we will immediately send you the theme back.

  • Do you also provide subscriptions?

    Yes for all themes we do provide subscriptions and for single themes only one time payment for each purchase.

  • When do I receive the theme after purchase happens?

    You receive it immediately once the payment goes through the entire process via email. So if you pay using paypal balance or credit card you receive the email immediately. If you pay using Cheque, cheque takes 3 days to realize and hence you get the email only after 3 days.

  • How does this whole process of payment work?

    You pay for the theme. Once payment is confirmed we will send the download link of the theme in the email.

  • How does my credit card get charged?

    You are charge using PayPal system. This is one time fee and no recurring or other hidden charges would be asked later on.

  • I am a developer do you have developer purchase option?

    All our themes are suitable for users as well as developers and we have a single pricing option.

  • I need customization of my theme. What to do?

    We offer customization of all of our themes starting as low as $150. Kindly click on the customization tab on the top

  • How do I install the theme on my server?

    We also ask you to send us your hosting details for installation of the theme while purchasing. In case you are a developer and will figure it yourselves we send database as well as XML of the data along with theme and all the plugins used for demo of the site.

  • Bought a theme from your site what’s next?

    We immediately send you the download link to our theme once you purchase from us. Either you send us your hosting details for the installation of WordPress theme or use XML or Database MySQL file and install the WordPress theme on your own.